Question: I'm looking for a platform that helps me understand user behavior and sentiment to improve product adoption and retention.

Sprig is an all-in-one product experience platform that combines AI with tools like targeted surveys, user session replays and feedback collection to help companies optimize product adoption and retention. It surfaces and solves pain points, optimizes user experience, and reduces churn by spotting patterns in behavior. Advanced features include customizable dashboards and expert-created templates, so it's a good fit for product managers and UX researchers.

Another option is Fullstory, a behavioral data platform that gathers a lot of user data so you can build predictive models and analyze behavior. Its features include replays, product analytics, funnels and heatmaps. Fullstory can help companies build personalized experiences to boost conversions and customer loyalty, so it's a good option for improving user engagement and retention.

If you want a more integrated view of customer journeys, check out Heap. This digital insights platform offers a variety of tools, including session replay, complete data capture and heatmaps. Heap integrates with more than 100 other platforms and offers customizable dashboards, so it's geared to help companies optimize digital experiences. It's a good option for companies that want to improve product adoption and user behavior analysis.

Last, Contentsquare is a digital experience intelligence platform that includes zone-based heatmaps, customer journey analysis and product analytics. It can autocapture behavioral data, gather feedback and offer AI-powered insights. Contentsquare has been used by big brands to lower cart abandonment, boost revenue and improve overall digital user experience.