Crossing Minds

Crossing Minds provides an enterprise-grade AI and machine learning (ML) operations platform that optimizes user experience and drives business results for companies across industries such as retail and entertainment. The platform combines real-time data processing and ML to create personalized user interactions based on specific needs.

Crossing Minds offers three AI-powered solutions:

• Data Layer: Processes and structures data, including size, pattern, color, fabric type, and style.
• GenAI Data Enrichment Layer: Uses generative AI to automatically clean and tag product catalog data, ensuring a seamless personalization experience and eliminating the cold start problem.
• ML Layer: Proprietary deep learning algorithms analyze and predict complex user behavior in real-time, providing personalized experiences at scale.
• GPT Spotlight: A proprietary discovery engine that uses large language models to provide personalized experiences at scale.

The platform is built with data engineering DNA, focusing on real-time, scalable performance. It is designed to handle complex catalogs and unique use cases, ensuring accurate data throughout the process. Users have full control over the platform through an API, allowing for the refinement of recommendations and the deployment of proprietary algorithms.

Crossing Minds provides fully customized solutions engineered to take advantage of unique data, needs, and infrastructure to drive personalized connections. It is flexible for different use cases and edge cases, adding specialized business rules at enterprise scale.

The platform has shown compelling results across different industries:

• Marketplace: 70% increase in GMV, 64% increase in push notification conversions, and 67% increase in GMV through emails.
• Online Ticketing: 2.5x increase in top sales, 43% increase in email CTR, and 136% increase in conversion per email.
• Groceries: 5x increase in top sales, 175% increase in conversion, and 52% increase in return on ad sales.

Crossing Minds is designed to evolve with cutting-edge proprietary algorithms that can be customized to any scale, and seamlessly integrate with new technologies. The platform's advanced A/B testing capabilities help inform decision-making and drive continuous innovation. Dedicated expert guidance is available to help enterprise-level IT teams.

Pricing for Crossing Minds is customized based on specific needs and can include a customized A/B test period. It offers a 30-day free trial to test and customize the platform. By integrating Crossing Minds with your tech stack, you can unlock the potential for enhanced customer experiences and revenue growth.

Published on July 4, 2024