If you're looking for another Crossing Minds alternative, Braze could be a good fit. It's a customer engagement platform that uses AI to orchestrate real-time, personalized interactions across channels. It includes data activation, journey orchestration, and cross-channel messaging, so it's a good fit for retail and media companies. It's got tools for optimizing your strategy, complying with privacy regulations, and handling large-scale businesses.
Another good Crossing Minds alternative is LivePerson, which uses conversational AI to help businesses improve digital-first customer interactions. It helps companies move from legacy call centers to digital interactions, and improve engagement and results. Features include automating common customer intents, lowering operating costs, and improving customer satisfaction. The platform is highly customizable to meet the needs of individual businesses.
For personalized content and product recommendations, Dynamic Yield offers a more comprehensive AI-powered personalization platform. It works across many digital touchpoints, including the web, email, apps and ads, and is used by companies like eCommerce and financial services. The platform uses AI and automation to drive revenue and improve customer experiences, so it's a good option for improving operational efficiency and lowering costs.
Last, MoEngage offers an insights-led customer engagement platform that uses AI for real-time optimization. It includes features like AI-powered campaign optimization, real-time transactional alerts, and omnichannel communication. MoEngage is designed for scalability and security, so it's a good option for enterprise-level brands in retail, finance and other industries.