MoEngage

MoEngage is an insights-led customer engagement platform that helps you personalize interactions to maximize your omnichannel marketing efforts. With MoEngage, you can use AI technology to optimize interactions, maximize ROI and deliver personalized customer experiences across multiple touchpoints.

Some of the key features include:

• Customer Insights & Analytics: Know your customers and engage them better.
• Omnichannel Communication: Reach customers with personalized messages on the most impactful channels like mobile push notifications, email campaigns, SMS automation and more.
• Customer Journey Orchestration: Create experiences that resonate at every touchpoint.
• AI-Powered Campaign Optimization: Optimize interactions with Sherpa AI.
• Website Personalization: Personalize experiences for each visitor.
• Real-time Transactional Alerts: Send and manage transactional alerts through a single API.

MoEngage is built to scale and is secure enough for enterprise-class brands. The platform is used across various industries including financial services, retail and e-commerce, media and entertainment, travel and hospitality, telecom and Ed Tech. It can also be used at different stages of the customer lifecycle including onboard, retain, reactivate, monetize and customer success.

MoEngage offers three pricing tiers:

• Growth: Core solutions to help growing teams acquire and retain customers. Includes cross-channel marketing and analytics, campaign optimization, and personalization.
• Enterprise: Solutions for multi-functional teams to create differentiated customer experiences. Includes advanced features like synchronized product and content catalog, enterprise-grade compliance and quarterly business reviews.
• Inform: Unified messaging infrastructure for multichannel transactional alerts.

MoEngage offers a range of resources to help customers improve their engagement, including interactive demos, customer stories and expert videos. For industries like finance and retail, MoEngage offers industry-specific solutions to address specific pain points like trust and security, or higher engagement and brand loyalty.

With MoEngage, businesses can better understand customer behavior and preferences to deliver targeted campaigns that drive higher engagement and ROI. It's a good option for brands looking to personalize and optimize their customer interactions across multiple channels.

Published on June 24, 2024