RichRelevance

RichRelevance is a personalization technology that helps companies deliver a seamless, personalized customer experience across all touchpoints, including web, mobile and in-store. With the power of advanced analytics and machine learning, RichRelevance helps companies continuously adapt their customer interactions, driving more than $35 billion in attributable sales.

Some of the key aspects of RichRelevance include:

• Personalized Recommendations: recommends products for each customer interaction.
• Personalized Browse & Navigation: continuously adapts to each shopper's behavior.
• Personalized Content: shows targeted promotions and content to drive engagement.
• Personalized Search: offers a full-stack search solution with multiple layers of personalization.

RichRelevance also offers Personalization as a Service, which enables companies to innovate and deliver unique experiences using its powerful platform and API-based tools. The technology is built on a scalable infrastructure to accelerate and scale personalized experiences for the world's leading brands and retailers.

A Forrester Total Economic Impact study found that companies using RichRelevance can realize a range of benefits, including:

• 89% increase in conversion rates
• 367% return on investment
• +10% overall revenue uplift, increasing to 15% in year two
• Accelerated innovation and time-to-market

RichRelevance is used across multiple industries, including retail, B2B, branded manufacturers, travel and financial services. The technology is used by more than 200 multinational companies, with 14 global data centers and more than 1 billion decisions made daily.

Prospective customers can schedule a demo to see the full potential of RichRelevance. Its comprehensive portfolio of products and tools is designed to help companies deliver a better customer experience, drive engagement and boost conversions.

Published on June 24, 2024