Olvy

Automatically gather and analyze customer feedback from multiple sources, transforming raw data into actionable insights with AI-powered summaries and reports.
Customer Feedback Management Product Development Optimization AI-powered Sentiment Analysis

Olvy is designed to help user-centric product teams gather and analyze feedback from customers and prospects, speeding up product development and improving the quality of products that ship. The service is designed to involve all the parts of an organization that touch customers, including marketing, sales and support.

Olvy's core mission is to convert customer feedback into usable information that product teams can use to make decisions. It does this by automatically gathering and organizing feedback from a variety of sources, including Slack, Discord, Twitter, Telegram and the Play Store. AI-powered summaries let you quickly digest feedback from hundreds of people in a matter of minutes instead of spending hours reading through it all.

Some of Olvy's key features include:

  • Unify: Collect and unify customer voices from multiple channels into one place.
  • Analyze: Uses AI to transform raw feedback into actionable insights.
  • Reports: Generate AI-powered reports that uncover patterns and sentiment analysis.
  • Feedback Translation: Listen to users worldwide, regardless of language.
  • Thematic Analysis: Identify key user concerns and prioritize actions.
  • Summarize Large Data: Turn extensive feedback into concise summaries.

Olvy has several pricing tiers to suit different needs:

  • Free: Good for individuals, includes 1 builder, unlimited release notes, and analysis of up to 25 feedback.
  • Essentials: Good for companies just getting started with feedback, $60/month, includes more builders, advanced customization, and analysis of up to 100 feedback.
  • Business: Good for companies that want the full power, $240/month, includes 5 builders, unlimited viewiers, and premium features like feedback summarization and CRM integrations.
  • Enterprise: Customized solutions for larger teams, including features like bulk user import and single sign-on.

Olvy has been shown to increase productivity and efficiency. For example, Lottiefiles, a company that makes a library of animated graphics, said it increased productivity by 65% after using Olvy's feedback management service.

Olvy integrates with a variety of tools and platforms, including ClickUp, Linear, Jira, Zendesk, Intercom and Zapier, so it can fit into your existing workflow.

By simplifying the feedback process, Olvy can help product teams keep a pulse on customers and build products that matter. If you want to see how Olvy works with your own data, the company offers a demo.

Published on June 13, 2024

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