ChainFuse

ChainFuse is an AI-powered tool for community and product managers to gather, curate and analyze user feedback. It's designed to help teams build better products by incorporating community feedback into the product development process, and by giving structure to unstructured data from sources like Discord, Discourse, Slack and more.

ChainFuse uses AI to gather and categorize feedback, making it easier to process and understand user sentiment. Some of its features include:

• AI-Powered Feedback Collection: Gather feedback from multiple sources and categorize it into feature requests, bugs, general comments and off-topic comments.
• Tag and Track: Identify and group issues and sentiment, and track trends so you can report back to your teams.
• Visualize and Analyze: Analyze duplicated issues and topics, and visualize trends.
• Data Lake Pipeline: Create a comprehensive data lake for UX and product teams.
• Seamless Integrations: Integrate with many tech ecosystems to gather user sentiment, pain points and feature aspirations.
• AI-Generated Presentations: Generate AI-powered spreadsheets and slide presentations from gathered feedback to help with prioritization and roadmapping.

ChainFuse gives teams the data-driven insights they need to make informed decisions about product development. It gives community and product managers the ability to prioritize actions that are in line with user needs, and ensure that products are a reflection of community feedback.

By giving teams a structured way to process user feedback, ChainFuse can help improve the product development process. For a deeper look at how ChainFuse can help you improve your data collection process, you can schedule a demo to learn more.

Published on June 14, 2024