If you're looking for a ChainFuse alternative, Olvy is another good option. This user feedback management tool aggregates feedback from a variety of sources like Slack, Discord, Twitter, Telegram and the Play Store, then uses AI to create summaries, perform thematic analysis and gauge sentiment. Olvy also integrates with tools like ClickUp, Linear, Jira and Zendesk for a more complete feedback management system that can increase productivity.
Another good option is Enterpret, which centralizes and analyzes customer feedback with adaptive AI models. It can extract insights from a variety of data sources including social media, support tickets and community forums. Enterpret features include a custom unified feedback taxonomy, powerful semantic search and an intuitive analytics suite, making it a good choice for product development teams and customer experience professionals.
If you're looking for a more marketing oriented approach, CustomerIQ is another option. This AI-powered tool aggregates feedback from Slack, Hubspot, Zendesk, Intercom and other sources, with AI-powered highlight extraction and filtering abilities. It helps teams spot feature requests, pain points and preferences, prioritize actions and drive revenue with data-driven insights. CustomerIQ has enterprise-level security and scalability, so it's a good fit for teams that want to streamline customer feedback analysis.
Last, Fibery combines market signals and customer feedback to inform product decisions. It can gather feedback from email, Intercom and social media, and includes AI-powered insight detection and customizable prioritization. Fibery integrates with Jira, Trello and Airtable, and includes AI tools like interview summarization and sentiment analysis, so it's a good choice for product teams and developers.