Sobot Alternatives

Combines voice, live chat, chatbots, and ticketing systems into one AI-powered workspace for a consistent customer experience across all touchpoints.
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Intercom

If you're looking for a Sobot alternative, Intercom is another option worth considering. Intercom is an AI-first customer service platform that offers a range of tools, including an AI-powered inbox, AI-powered copilot and agent, tickets, phone support, help center, and omnichannel support. Its features are designed to improve the customer service experience, making it a good fit for businesses in industries like finance, e-commerce and healthcare. With a 14-day free trial, it's adaptable for small and large businesses.

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LivePerson

Another powerful alternative is LivePerson. This conversational AI platform helps businesses shift to digital-first customer interactions to drive engagement and results. LivePerson's abilities include routing voice calls to digital channels, automating routine customer intents, and delivering deep insights through omnichannel conversation data analysis. It's designed to improve customer satisfaction and lower operating costs, so it's a good fit for those looking to modernize their contact centers.

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boost.ai

boost.ai is another option. The platform uses AI chat and voice bots to provide personalized customer interactions while handling high volumes of traffic. It offers a hybrid approach that combines human and virtual agents, 24/7 coverage, and easy integration with existing systems. boost.ai is designed to improve customer satisfaction and automate service processes, making it a good fit for businesses looking for scalable and secure solutions.

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CM.com

If you're looking for a unified engagement platform, CM.com offers a range of AI-powered tools, including an Engagement Platform, Connectivity Platform, Payments Platform, and Ticketing Platform. CM.com offers features like conversational AI, generative AI, and a Customer Data Platform to help businesses streamline customer interactions and improve efficiency. With a long history and deep industry expertise, CM.com is a good option for businesses looking to personalize customer experiences.

More Alternatives to Sobot

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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Comm100

Unify customer engagement across multiple touchpoints with a personalized, seamless, and efficient omnichannel communication platform.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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Haptik

Utilizes Generative AI to automate customer support, sales, and marketing, providing personalized interactions and efficient solutions for businesses.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

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helpix

Provides automated, intelligent customer service across multiple channels, responding immediately in customers' native languages with human-like conversations.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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INSIDE

Delivers personalized customer experiences through AI-driven live chat, messaging, and omnichannel service, enabling proactive and data-driven engagement.

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.

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DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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Dixa

Unify customer interactions across multiple channels, including voice, email, and social media, in a single interface for seamless customer experiences.

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Helpshift

Blends human experts with AI technology to create a seamless customer experience, increasing satisfaction while decreasing support costs.

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Glassix

Centralize and accelerate customer communications with a unified inbox, automated conversation routing, and omnichannel continuity.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.