If you're looking for a SnapEngage alternative, Verloop is worth considering. Verloop.io is a conversational AI platform that automates customer support by offering automated chat and voice support, agent empowerment tools, and real-time monitoring. It increases agent productivity and customer satisfaction, and can be used in industries like e-commerce, banking and travel.
Another SnapEngage alternative is boost.ai. The platform uses AI chat and voice bots to offer personalized customer interactions, handling high traffic volumes while keeping costs down. It can be easily integrated with existing systems and offers omnichannel consistency, 24/7 support, and a hybrid approach that combines human and virtual agents. It's a great option for automating customer service and maintaining high-quality interactions.
If you're looking for a more comprehensive CRM, check out Kustomer. Kustomer is an all-in-one CRM platform that includes features like omnichannel messaging, a single customer view, AI-powered automations, and integrations with more than 60 apps. It can help businesses provide better customer service by increasing agent productivity and reducing operational costs, making it a good option for businesses of all sizes looking to improve their customer service.