Infinity Alternatives

Invoca is an all-in-one analytics and automation platform that can help businesses get the most revenue out of phone calls. It can track calls and provide analytics, offer AI-powered insights into conversations, build custom AI models to understand call intent, and integrate with martech tools. The platform is geared for contact center performance, marketing-generated leads and sales from paid search, so it could be a good fit for businesses trying to accelerate revenue growth.

Another option is Gong, a Revenue Intelligence platform that uses AI to give businesses insight into what's happening in customer conversations. It can handle calls, web conferencing, text messages and website interactions. Features include Forecast for setting sales targets and AI for sales automation. Gong is geared for large, complex GTM teams trying to run revenue operations at scale, and it's got a big ecosystem of CRM integrations.

Dialpad is an all-in-one customer intelligence platform that automates work and boosts deal close rates with a range of AI-powered tools. That includes AI Voice, AI Contact Center, AI Sales Center, an AI chatbot, AI Playbooks and AI Agent Assist. Dialpad's strong security options and more than 70 integrations make it a good option for businesses that want to communicate better and work more efficiently.

Last, Cresta is a generative AI platform that can help businesses optimize contact center performance by analyzing conversations and surfacing key information. It offers industry-specific solutions for sales, customer care, retention and collections, with tools like conversation intelligence, agent assist and a no-code command center. Cresta can integrate with a variety of contact center platforms and is designed to help with sales, customer care and retention.