Glia Alternatives

If you're looking for a Glia alternative, Verloop.io is another option. It's a conversational AI platform that automates customer support with features like automated chat and voice support, agent empowerment tools and contextual conversations. Verloop.io increases customer satisfaction and agent productivity by deflecting a large portion of support requests with its Generative AI capabilities, and is well-suited for industries like banking and financial services.

Another option is boost.ai, an enterprise-focused conversational AI that boosts customer satisfaction and automates customer service. It uses AI chat and voice bots for personalized interactions and can be integrated with existing infrastructure. With features like generative AI for creative answers, omnichannel consistency and a hybrid approach that combines human and virtual agents, boost.ai can help businesses maintain high-quality interactions and increase self-service rates across multiple channels.

If you're looking for a platform tightly integrated with customer service and contact centers, check out Engageware. This AI-powered customer engagement platform automates customer service, freeing up call center capacity and improving employee productivity. It handles more than 98% of routine inquiries and tasks through a virtual assistant, and has seen a significant increase in customer satisfaction and sales conversions.

Verint has a powerful CX automation platform with AI abilities, too. It includes tools like Da Vinci AI, Engagement Data Hub and Coaching Bots, and is highly customizable for contact centers that want to automate interactions and improve customer engagement. Verint's platform has a flexible architecture that can be easily integrated with existing tools, and can deliver real-world AI business results.