Giosg

With live chat, chatbots, AI and interactive content, Giosg is designed to help businesses create better customer interactions. The platform lets companies reach customers in a more personalized way, capture better leads and offer better customer service.

Giosg has a number of features to help businesses improve customer interactions:

• Live Chat: Manage a high volume of chats with agents who can handle multiple conversations at once.
• Chatbots: Use generative AI to automate first-line support and offer the most relevant and accurate answers.
• AI Copilot: An OpenAI-powered tool that suggests GPT-3.5 responses to Live Chat agents to improve efficiency and customer satisfaction.
• Pop-ups and Interactive Content: Use quizzes, recommendations, promotions, games and other interactive elements to engage visitors and increase conversions.
• One-to-one Video and Shoppable Video: Offer customer support and sales with video calls that include the ability to share screens.
• Lead Generation Bots: Capture lead information with conversational bots.
• Multi-step Forms: Guide visitors through form completion with interactive steps.
• Integration Builder: Connect to different systems, including CRM and eCommerce, with Giosg's integration builder.

Giosg customers span a variety of industries, including automotive, e-commerce, pharmaceutical, pharmacy, real estate and telecommunications. The company's platform can be used for customer service, digital sales, lead generation, live shopping and healthcare professional engagement.

Giosg prioritizes data security with certifications like GDPR compliance, ISO 27001 and strong authentication integrations. The platform can be customized to fit the look and feel of a business with color schemes, icons and animations.

Pricing is customized for each business based on a customer needs assessment and the identification of success metrics. Requesting a demo will get you a clear and transparent price quote based on your specific needs.

Giosg has earned the trust of more than 1200 businesses around the world, and the company offers a full suite of tools for businesses looking to improve their digital customer experiences. With a strong support team and industry expertise, Giosg is committed to helping businesses succeed through personalized customer interactions.

Published on June 27, 2024