If you're looking for a platform to automate customer conversations and generate leads, Conversica is a good choice. It employs sophisticated AI models to simulate human conversation with customers, including tasks like lead engagement and qualification. The platform offers multilingual and omnichannel support and integrates with popular CRM and customer success tools, making it a good fit for lead qualification and customer retention.
Another good option is Haptik, a conversational CRM that uses Generative AI to improve customer lifecycle management. The platform offers tools for rapid customer support, personalized sales guidance and optimized agent interactions. With features like Multi-Channel Support and Intelligent Analytics, Haptik helps businesses generate leads, improve customer satisfaction and optimize operations, with notable results including a 68% repeat rate on WhatsApp commerce and a 125% NPS improvement.
Drift is another good option, a conversational AI platform that personalizes the buyer journey from first touch to close. It includes features like revenue orchestration and native integration with more than 50 tools, so it's a good fit for marketing, sales and service teams. Drift's AI technology increases pipeline generation and conversion rates, and it offers a variety of pricing tiers depending on your business needs.
Last, Respond.io offers an all-in-one customer conversation management platform that captures leads from multiple touchpoints and converts them into sales across multiple communication channels. With AI-powered automation, broad integration options and real-time monitoring, Respond.io offers a flexible solution for businesses looking to improve their lead generation and sales.