Manychat

Manychat offers a powerful way to automate two-way, interactive conversations on Instagram Direct Messages, Facebook Messenger and SMS. The service lets businesses expand their brand, boost conversions and offer customer support with chat marketing.

More than 1 million businesses use Manychat, and it lets you respond to messages at all hours, interact with customers and re-engage leads without expensive retargeting ad campaigns. It can handle FAQs with automated responses so businesses don't have to spend as much time and money. And it's got AI-powered tools like Intention Recognition, AI Step, Text Improver and Flow Builder Assistant to make automations more sophisticated.

Among Manychat's features:

• Automate Conversations: Unlimited custom flows to interact with customers across different channels.
• Grow Customer Reach: Access to basic Growth Tools to send leads to automations.
• Segment Contacts: Use customer Tags to segment and target specific audiences.
• Run Automated Sequences: Nurture customers with drip campaigns.
• Live Chat and Integrations: Connect to tools you already use and integrate with your CRM.

Pricing is tiered by the number of contacts, with a free plan up to 1,000 contacts. The Pro plan costs $15 per month and increases as contact numbers increase, with more advanced features like unlimited Growth Tools and custom fields. A Premium plan with a dedicated automation expert is available for custom pricing.

Manychat is geared for e-commerce businesses, digital marketing agencies and entrepreneurs looking to boost their chat marketing abilities and conversions on Instagram DM, Facebook Messenger, WhatsApp and SMS. It's good for those who want to automate customer support, generate leads and free up time with AI-powered tools.

Published on June 24, 2024