Manychat Alternatives

If you're looking for a Manychat alternative, Gupshup is a good option. The company's platform lets businesses automate customer acquisition, marketing, commerce and support with AI-powered chatbots on more than 30 messaging channels like WhatsApp, Google's Business Messages and SMS. Gupshup features include Bot Studio for creating custom conversational flows, Agent Assist for agent productivity and Conversational AI for AI-powered customer interactions. More than 45,000 brands use Gupshup, sending more than 10 billion messages a month, so it's a good option for maximizing customer lifetime value and lowering service costs.

Another option is Chatfuel, a marketing and sales tool that uses AI chatbots to automate customer interactions and generate sales. It can integrate with a variety of third-party tools like Stripe, Calendly and Shopify, and offers features like abandoned cart recovery, AI sales and real-time analytics. Chatfuel has a reputation for good customer support, with agents available 24/7 and a 5-minute response time, so it's a good option for businesses that want to improve customer interaction and sales.

ChatBot is another option. The tool lets businesses build chatbots from scratch without programming knowledge. It uses a generative AI system that offers human-sounding responses, can integrate with common tools, and offers more advanced features through an open API and webhooks. ChatBot offers tiered pricing to accommodate different business sizes, and can handle up to 80% of customer inquiries, leaving human staff for more complicated situations.

Last is Haptik, which offers a suite of tools for managing the customer lifecycle. It uses Generative AI to offer solutions for customer support, sales guidance and agent assistance. Haptik offers support for multiple channels for customer interaction and offers intelligent analytics to track performance. It has customized solutions for industries like Retail, Fintech and Healthcare, so it's a good option for businesses that want to improve customer satisfaction and operational efficiency.