Kommunicate

Kommunicate is an all-in-one customer service automation platform that uses generative AI to provide a better customer experience. It provides a customizable and scalable chatbot solution to automate and streamline customer inquiries, leading to faster response times and lower operational costs.

Kommunicate's AI-powered chatbot can be trained using existing content and supports over 100 languages, and it can be deployed omnichannel on websites, mobile apps, and messaging platforms like WhatsApp, Telegram, and Viber. The platform is empathetic, able to hand off complex issues from the bot to human agents to ensure customer support doesn't skip a beat.

Among Kommunicate's features are:

• Generative AI-powered chatbots: Fast and accurate responses to customer inquiries.
• Personalized experiences: Help customers in their preferred language and at the right time.
• Omnichannel integrations: Supports web, mobile, and messaging platforms.
• Human-like conversations: Answer basic questions and escalate complex issues to human agents.
• Integration with CRM and ticketing systems: Integrates with Zendesk, Salesforce, Freshworks and other systems.
• Enterprise-grade security and data protection: Compliant with GDPR, SOC 2, ISO 27001, and HIPAA.

Kommunicate's pricing plans are designed to accommodate different business needs:

• Lite: $100/month (billed monthly) or $1000/year (billed annually), good for small teams.
• Advanced: $200/month (billed monthly) or $2000/year (billed annually), good for high-growth companies and larger teams.
• Scale: $400/month (billed monthly) or $4000/year (billed annually), good for high-growth companies and larger teams.
• Business: Custom pricing for businesses with dedicated support teams.
• Enterprise: Custom pricing for businesses with custom requirements.

Kommunicate offers a 30-day free trial, so you can try out its full-featured support platform without entering credit card information. The tool is good for any business that wants to automate and improve its customer service operations with the power of AI.

Published on June 14, 2024