Joe Hukum

Automate and personalize customer interactions across multiple channels with easy-to-build, AI-powered chatbots that adapt to each platform's native UI.
Chatbot Development Customer Service Automation Conversational AI

Joe Hukum promises a full-featured chatbot service to let businesses automate and personalize interactions with customers on websites, apps and Facebook Messenger. Chatbots can be used to place orders, answer common questions and follow up with prospects, and the company says they can boost conversions and lower operational costs.

Among its features:

  • Easy Bot Builder: No programming skills are needed to build sophisticated bots rapidly.
  • Multi-Platform Support: Deploy to multiple channels like Facebook Messenger, websites and apps, and adapt conversation flows to each channel's native user interface.
  • Human Intervention: Route customers to human agents when needed, so you can strike the right balance between automation and human touch.
  • Analytics and Optimization: Track chats and optimize with built-in analytics tools.
  • API Integration: Integrate with back-end systems to fetch and post data.
  • CRM Integrations: Integrates with Oracle, Shopify, Salesforce, WordPress, Freshdesk, ZenDesk and Magento.
  • NLP Integration: Uses tools like Stanford NLP Labs, wit.ai and api.ai for more sophisticated bot use.

Joe Hukum also offers a range of integrations with popular CRM systems and NLP tools, so you can manage and optimize chatbot interactions. The service lets businesses customize chatbots to match their brand's personality and style.

Pricing isn't disclosed, but interested parties can contact Joe Hukum for more details. By automating mundane tasks and routing customers to human agents when needed, Joe Hukum hopes to improve customer satisfaction and conversion rates for businesses.

Published on July 1, 2024

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