Question: Is there a chatbot service that integrates with popular CRM systems like Oracle and Salesforce to fetch and post data?

If you're looking for a chatbot service that can link to the CRM systems widely used by sales and service teams like Oracle and Salesforce, Joe Hukum could be a good option. This chatbot service automates and personalizes customer interactions across multiple touchpoints, including websites and Facebook Messenger. It can integrate with CRM systems like Oracle, Salesforce, Shopify and Freshdesk, so it can handle a variety of business needs. Joe Hukum also offers API integration for backend systems and NLP tools like Stanford NLP Labs and wit.ai for more advanced bot customization.

Another option is Salesforce, an AI-powered CRM service that offers a broad range of tools for managing customer relationships. Salesforce can integrate with its own CRM system, for example with Einstein 1 for a 360-degree view of customers and AI Copilot for real-time personalized interactions. Its platform also can integrate with other CRM systems, letting you retrieve data from one system and post it to another.

For enterprise-level AI interactions, Conversica offers a Conversational AI platform for revenue teams. It uses self-supervised AI models to mimic human conversation and convert customers at any stage of the customer journey. Conversica supports multilingual and omnichannel conversations and integrates with leading CRM, MAP and Customer Success platforms to ensure data synchronization and automated workflows. This platform is great for lead engagement, opportunity reactivation, and customer retention.

Last but not least, SnapEngage offers an all-in-one live chat service for sales and support teams, automating and personalizing conversations to increase customer engagement and conversions. It can integrate with many CRM systems like Microsoft Dynamics, HubSpot and Zendesk, so you can easily share data and optimize customer service operations. SnapEngage's advanced bot technology and customizable workflows make it a powerful option for companies looking to take their customer interactions to the next level.