DocsBot

Train custom chatbots on your documentation and content to provide immediate answers, saving time and improving support for customers and teams.
Chatbot Development Customer Service Automation Content Integration

DocsBot uses ChatGPT to train custom chatbots on your documentation and content, giving you immediate answers for yourself, your customers or your team. The tool is designed to help you save money and improve support by letting computers handle the mundane work of answering common questions.

DocsBot has a number of features to help you with that mission:

  • Embeddable Widgets: You can add customizable chat widgets to your website with a script tag or WordPress plugin.
  • Reply to Support Tickets: You can train your chatbot on your support history and documentation to automatically answer new tickets.
  • Question/Answer Bots: You can make your documentation interactive with detailed answers, including code examples and formatted output.
  • Internal Knowledge Bots: You can index your internal knowledge base so employees can quickly find answers.
  • Custom Copywriting: You can use your chatbot to write high-quality marketing copy and blog posts based on your product expertise.
  • Powerful API: You can use AI chat in your own products to give answers to your users.

You can import content from a variety of sources including URLs, document files in various formats, and cloud storage systems like Google Drive and Dropbox. That content is indexed and converted into a ChatGPT-powered bot that you or your users can interact with. The tool also offers bulk imports and integration with Zapier for connections to thousands of other apps.

DocsBot pricing is tiered:

  • Hobby: $16/month (or $192/annually) for basic chatbot abilities with 1k source pages and 1k questions per month.
  • Power: $41/month (or $492/annually) for 3 chatbots, 5k source pages, and 5k questions per month with basic analytics and Zapier integration.
  • Pro: $83/month (or $996/annually) for 10 chatbots, 10k source pages, and 10k questions per month with advanced analytics and unbranded chat widgets.
  • Business: $416/month (or $4992/annually) for 100 chatbots, 100k source pages, and 100k questions per month with AI question reports, prompt customization, and priority support.
  • Personal: A free plan for personal use with limited features and deleted after 30 days.
  • Enterprise: Custom pricing for large-scale operations with specialized integrations and security features.

DocsBot is geared for businesses that want to automate customer support and boost employee productivity. It's a practical and customizable way to integrate AI chatbots into your operations.

Published on June 14, 2024

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