If you're looking for a DocsBot alternative, My AskAI is a good option. It can be integrated with tools like Intercom, Zendesk and HubSpot so teams can route up to 75% of support requests. The tool can also hand over conversations to human support agents, integrate content automatically and offer multilingual chatbots. It can handle multiple communication channels like email, live chat, Slack and Microsoft Teams, so it can be used in a variety of situations to help you streamline customer support.
Another option is AskMyDocs, which uses AI to connect to tools like Zendesk, Gitbook and PDF files to turn them into a smart knowledge base. It also comes with a custom embedded chatbot for direct customer support, which can be particularly useful for customer and employee support. With tiered pricing and more advanced AI technology, AskMyDocs can find the right documents fast, and its tiered pricing can help you get the most value out of your product and service offerings.
If you want to automate customer support, SiteSpeakAI is another option. The platform lets companies respond to product and service questions in real time with customizable chatbots trained on their knowledge bases and support documentation. It also offers smart responses, analytics and integrations with other tools, all designed to free up time and money by automating routine support work.
Last, boost.ai is designed to boost customer satisfaction and automate customer service with its AI chat and voice bots. It can handle high traffic volumes without high costs and offers features like generative AI for creative answers, omnichannel consistency and 24/7 coverage. It's geared for companies that want to boost self-service rates across multiple channels while maintaining high-quality interactions.