DocUp

Automate customer support with AI-powered answers from your existing content and documentation, integrated seamlessly into your website or support solutions.
Customer Service Automation Chatbot Development Content Optimization

DocUp uses AI to help you optimize your support flow by answering your customers’ questions using your existing content and documentation. It can be integrated as a chatbot on your website or seamlessly incorporated into your own support solutions.

DocUp enables you to train an AI on various types of content in just minutes. This includes URLs, sitemaps, plain text, and FAQs. The platform is working on adding support for other document types like PDFs.

Key features include:

  • Multi-format content support: Train AI with URLs, plain text, FAQs, and sitemaps.
  • Chat widget: Implement a live chatbot on your website to provide instant answers to customer queries.
  • Integration flexibility: Integrate AI functionality into your existing support and documentation flow to automate replies and direct customers to human support when needed.

DocUp offers a range of pricing plans to suit different needs:

  • Startup: $19/month, includes API and chatbot access, 3 collections, 100 sources, and 400K credits.
  • Growth: $39/month, includes API and chatbot access, 10 collections, 1K sources, and 1M credits (most popular plan).
  • Pro: $99/month, includes API and chatbot access, 25 collections, 3K sources, and 4M credits.

All plans come with a 14-day refund policy and do not require a credit card to get started. Users can visit the website to learn more about how credits work, collection needs, and integrations with existing solutions. The platform also provides a free plan and detailed FAQs to address common questions.

Published on June 11, 2024

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