Chatio

Chatio is an AI chatbot service for small businesses that can automate and improve customer support. It lets you set up a custom chatbot on your website without any programming. Chatio's AI technology can answer 80% of customer support questions on its own, cutting down on support ticket volume.

Here are some of the key features of Chatio:

• No code required: Simple setup and integration with your website.
• 24/7 Support: Gives customers immediate answers to their questions in multiple languages.
• Personalized responses: Gives answers based on the content on your website, like FAQs and Knowledge Base.
• Multilingual support: Can give answers in multiple languages to support customers around the world.
• Response automation: Automates answers to common questions so support staff can focus on more complex issues.

Chatio's pricing tiers are designed to support small businesses of different sizes. The options are:

• Starter: $15 per month, with 1 chatbot, 2,000 messages per month, and the ability to embed on unlimited websites.
• Pro: $39 per month, with 5 chatbots, 5,000 messages per month, and the ability to train AI on multiple files.
• Premium: $99 per month, with 15 chatbots, 10,000 messages per month, and more training abilities.

Chatio's AI technology is based on OpenAI, the same technology as ChatGPT. That means it can provide accurate and relevant answers to customers' questions, using content on your website to give helpful answers. Customer feedback shows a significant increase in productivity and customer satisfaction, with some customers reporting a 96% decrease in average response time.

Chatio doesn't offer a free plan, but you can try a full demo on its website if you want to see what it can do. By offering fast and personalized customer support, Chatio hopes to help small businesses deliver better customer experiences and stay competitive.

Published on June 14, 2024