The first project, Ada, is an AI-powered customer service automation platform that replaces traditional chatbots with AI-driven agents. It connects to existing knowledge bases and other business systems' data to offer personalized answers to customers' questions. Ada supports multiple languages and multiple channels like web, mobile, social, SMS and phone, and is used by e-commerce, fintech and SaaS companies.
Another good option is Chaindesk, a no-code platform for building custom AI chatbots trained on your business data. It uses Generative AI technology for accurate and secure results, and offers features like instant answers, omnichannel conversations, human handoff and AI-powered email support. Its flexibility and customization abilities make it a good fit for different business needs.
If you need a more powerful conversational AI platform, Verloop offers automated chat and voice interactions, agent empowerment tools and multilingual support. Its features include live chat, NLP-powered FAQ and real-time monitoring, and is good for improving customer satisfaction and reducing support requests in e-commerce and banking and other industries.