If you're looking for a Chatio alternative, Verloop.io is a good choice. Verloop.io is a conversational AI platform that automates customer support. It offers automated chat and voice support, agent empowerment tools and a bot builder that makes it easy to personalize and contextualize the experience. The platform also includes multilingual support, real-time monitoring and role-based access control, which can lead to higher customer satisfaction and lower live agent workload.
Another good alternative is boost.ai. This enterprise-focused platform is designed to increase customer satisfaction and automate customer service. It uses AI chat and voice bots to handle high volumes of traffic without breaking the bank. Highlights include a conversational builder that's easy to use, no-code functionality and a hybrid approach that combines human and virtual agents. That makes boost.ai a good choice for companies that want to expand their customer service without sacrificing quality.
If you want to integrate your customer support tools, My AskAI is worth a look. It integrates with your existing live chat tools like Intercom, Zendesk or HubSpot to deflect up to 75% of support requests. My AskAI offers a smooth handover to human support agents, automated content integration from your website and customizable chatbots that support multiple languages. The tool is designed to lower support costs and improve efficiency without requiring major changes to your existing workflow.
Last, Ada is an AI-powered customer service automation platform that replaces traditional scripted chatbots with AI-driven customer service. It integrates with your existing knowledge bases and data from key business systems to deliver personalized answers. Highlights include voice and email automation, support for more than 50 languages and AI coaching. Ada has shown impressive results, including a 2x increase in automated resolution rate and $2.7 million in annual savings, so it's a good option for improving customer satisfaction and lowering operational costs.