Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.
Customer Service Automation Multi-Channel Engagement Conversational Commerce

Whautomate is a multi-channel customer engagement and automation platform that can increase sales, engagement and productivity by up to 10 times. It can handle customer support queries across multiple channels like WhatsApp, Instagram, Messenger, Telegram and website live chat from a single unified interface.

Whautomate provides a variety of solutions for different industries and use cases:

  • Customer Service: Manage customer support queries across multiple channels.
  • Sales: Automate responses and run personalized marketing campaigns to increase sales and customer satisfaction.
  • Marketing: Personalize marketing campaigns at scale using WhatsApp to increase brand presence and engagement.
  • Salon, Beauty, and Spa: Manage bookings, payments and marketing for a seamless customer experience.
  • Education: Manage communication and outreach for schools to improve engagement with students and parents.
  • Fitness and Wellness Studios: Automate tasks, increase engagement and focus on client relationships.
  • E-commerce: Sell more on WhatsApp with automated customer service and lead conversion.
  • Healthcare: Engage patients securely with personalized care and efficient operations.

Some of the key features of Whautomate include:

  • Setup a chatbot: Set up a chatbot in minutes using pre-built templates to handle common customer queries and tasks.
  • Team Inbox: Manage customer support and assign conversations to team members for efficient communication.
  • Run Marketing Campaigns: Segment customers and target them with personalized campaigns using WhatsApp.
  • Automate Workflow: Use custom rules to automate workflow and trigger actions based on specific events or conditions.
  • Book Appointments and Classes: Allow customers to book appointments and classes automatically, with reminders and cancellations handled automatically.
  • Sell on WhatsApp: Send promotional messages, handle inquiries and process orders and payments directly on WhatsApp.
  • Customer Support AI Bot: Use a GPT-powered AI bot that responds to customer queries based on your business data.
  • Invoice and Payment Management: Send invoices and request payments via WhatsApp, Email and SMS.
  • Subscription Management: Manage recurring subscriptions for customers with automated reminders and payment processing.
  • Inventory Management: Track and manage inventory in real-time, receiving alerts when items need restocking.
  • Forms Automation: Send custom forms to customers for data collection, feedback and surveys.

Whautomate integrates with a variety of platforms, including WhatsApp, Stripe, OpenAI, Telegram, Messenger, Instagram, Razorpay, Shopify, WooCommerce and more, so you can easily integrate it with your existing business setup.

With a focus on automation and customer engagement, Whautomate is designed to help businesses improve their customer experience, increase productivity and drive sales growth. A 7-day free trial is available, with no credit card required, and 24/7 support.

Published on June 14, 2024

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