Question: Can you suggest a solution that automates responses and runs personalized marketing campaigns to increase sales and customer satisfaction?

The Ada platform automates customer service with AI-powered responses that handle more than 70% of customer inquiries. It can draw from existing knowledge bases and data sources for personalized answers. Among its features are voice and email automation, support for multiple languages, automated measurement of resolution, and AI coaching across different channels. Companies using the service have reported a 2x increase in automated resolution rate and cost savings.

Another contender is DigitalGenius, an ecommerce-focused service that uses conversational and visual AI to provide immediate and personalized customer service. It's deeply integrated with shipping carriers, ecommerce sites and other sources of information to quickly answer customers' questions. Features include proactive AI to head off problems before they become issues, analytics to monitor performance and a Flow Builder tool to create complex processes to try to keep customers happy and loyal.

For marketing automation, Humanic uses AI agents to send hyper-personalized lifecycle marketing messages. The service covers who to target, what to send and when to send it, with features like a Visual Flow Builder, continuous optimization and hyper-personalization. It integrates with a variety of tools like Amplitude, Segment and HubSpot, so it's good for companies large or small.

Last, Verloop is a conversational AI service that automates customer support with automated chat and voice support, agent empowerment tools and multilingual support. It uses Generative AI to deflect support requests and improve overall customer satisfaction, and it's geared for industries like e-commerce and banking.