Comm100 Alternatives

Unify customer engagement across multiple touchpoints with a personalized, seamless, and efficient omnichannel communication platform.
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Verloop

If you're looking for a Comm100 alternative, Verloop is a powerful option. Verloop.io is a conversational AI platform that automates customer support. It includes features like automated chat and voice support, agent empowerment tools, live chat, bot builder, and multilingual support. The platform is suitable for companies across different industries that want to improve customer satisfaction and response times.

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Genesys Cloud CX

Another powerful alternative is Genesys Cloud CX, an AI-powered contact center platform. Genesys Cloud CX enables companies to create exceptional customer experiences across many touchpoints. With its broad range of tools, it enables omnichannel engagement, contact center optimization and end-to-end journey management. It's used by more than 8,000 companies worldwide and is designed to boost response rates and agent productivity.

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INSIDE

For companies seeking a platform that offers a highly personalized customer service experience, INSIDE is worth considering. It combines live chat, messaging and AI to personalize interactions across multiple digital touchpoints. INSIDE features live chat, email ticketing, social messaging, AI bots and AI translation. It's particularly well-suited for retail, travel and luxury goods companies, offering omnichannel service to ensure customers have a consistent experience.

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Quiq

And Quiq offers a private and scalable conversational AI platform for enterprise companies. Quiq uses Generative AI and Large Language Models to provide customers with fast and accurate support. It includes features like customer AI assistants, agent AI assistants, AI Studio for building AI and support for asynchronous conversations. Quiq is designed for enterprise-grade security and performance, so it's a good option for big businesses.

More Alternatives to Comm100

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LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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Kommunicate

Automates customer inquiries with AI-powered chatbots, providing fast and accurate responses in over 100 languages across multiple channels.

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DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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SnapEngage

Automate conversations, capture leads, and respond to customers faster with omnichannel support, CRM integrations, and advanced bot technology.

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VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

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Zendesk

Unifies customer interactions across channels, leveraging AI to deliver personalized experiences, faster issue resolution, and improved team productivity.

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Glassix

Centralize and accelerate customer communications with a unified inbox, automated conversation routing, and omnichannel continuity.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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Haptik

Utilizes Generative AI to automate customer support, sales, and marketing, providing personalized interactions and efficient solutions for businesses.

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Inbenta

Automates customer interactions with 95% accuracy, using AI to interpret intent and respond accordingly, while providing personalized and efficient support.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.