If you're looking for a Comm100 alternative, Verloop is a powerful option. Verloop.io is a conversational AI platform that automates customer support. It includes features like automated chat and voice support, agent empowerment tools, live chat, bot builder, and multilingual support. The platform is suitable for companies across different industries that want to improve customer satisfaction and response times.
Another powerful alternative is Genesys Cloud CX, an AI-powered contact center platform. Genesys Cloud CX enables companies to create exceptional customer experiences across many touchpoints. With its broad range of tools, it enables omnichannel engagement, contact center optimization and end-to-end journey management. It's used by more than 8,000 companies worldwide and is designed to boost response rates and agent productivity.
For companies seeking a platform that offers a highly personalized customer service experience, INSIDE is worth considering. It combines live chat, messaging and AI to personalize interactions across multiple digital touchpoints. INSIDE features live chat, email ticketing, social messaging, AI bots and AI translation. It's particularly well-suited for retail, travel and luxury goods companies, offering omnichannel service to ensure customers have a consistent experience.
And Quiq offers a private and scalable conversational AI platform for enterprise companies. Quiq uses Generative AI and Large Language Models to provide customers with fast and accurate support. It includes features like customer AI assistants, agent AI assistants, AI Studio for building AI and support for asynchronous conversations. Quiq is designed for enterprise-grade security and performance, so it's a good option for big businesses.