If you're looking for an alternative to Client Command, Fullpath is another good option. The company's platform is designed to help car dealerships centralize and use their first-party data to personalize the car-buying experience. It combines data from CRM, DMS, website, advertising and incentives to create a single shopper profile. The system includes AI-powered marketing automations, detailed audience segmentation and personalized offers to drive sales and increase customer loyalty.
Another good option is Verisk Marketing Solutions. This real-time consumer insights platform offers a single view of US consumers and households, combining proprietary identity and behavioral data. Features include in-market shopping signals, TCPA consent verification and real-time decision-making for immediate lead optimization and personalized messaging. The platform can be used in a variety of industries, including insurance, consumer finance and real estate.
If you're looking for a more comprehensive solution, check out Impel. The AI-powered customer lifecycle management platform is designed to help auto retailers provide a consistent customer experience across all interactions. It includes generative conversational AI, interactive content and computer vision AI for digital vehicle imaging. Impel is designed to be enterprise-grade with security and deep integration with data and system providers, and it's designed to increase showroom appointments and improve customer experiences.
Last, Insider is a customer data platform that collects customer data and uses AI to predict behavior and personalize interactions. It offers 360° customer profiles, predictive behavior analysis, audience segmentation and integration with more than 100 data sources and touchpoints. Insider has been shown to drive growth and revenue by providing highly personalized customer experiences across many different channels.