Gubagoo

Gubagoo's technology is designed to engage customers both in-store and online, creating a seamless retail experience across multiple touchpoints. The platform is designed to help dealerships increase profitability by catering to the needs of blended buyers, and by moving seamlessly from chat to fully funded deals.

Some of the key features of Gubagoo include:

• Live Guided Assistance: Helps customers communicate with a dealership while browsing online inventory.
• Single Calc Engine: Integrates with the Reynolds ERA DMS system to ensure accurate payments.
• In-Store Experience: Offers dealerships a customizable, guided shopping experience in-store.
• Smart F&I Menus: Generates up to 2.75x higher revenue margins per deal.
• Personalized Showroom: Offers flexible step-by-step click paths.
• Realtime Lenders: Offers instant lending decisions through a real-time lender marketplace.
• Chat: Starts conversations in a warm and inviting way.
• Digital Retailing: Allows customers to start or complete transactions online or in-store.
• Desking: Allows dealerships to structure deals profitably online and in-store.
• DMS: Saves time with shared customer records and a single payment calculation engine.
• CRM: Adds value to conversations with key details from consumer chats.

Gubagoo integrates with a wide range of tools and platforms, including Apple Messages for Business, Facebook, ServicePro, CarWars, Autotrader, WhatsApp and Google. The mobile app allows dealerships to track VR deals, send offers and monitor performance on the go.

Awards and recognition include the DrivingSales Dealer Satisfaction Award, AWA Best Connected Retailing Experience, and other awards from DrivingSales and AWA.

Gubagoo is used by thousands of dealerships, including major groups like Asbury Automotive and KIA.com, and offers a full retailing solution that spans the entire customer journey. For more information, please visit their website.

Published on July 8, 2024