If you're looking for a technology that bridges the gap between online browsing and in-store shopping, Salesfloor is worth a look. The platform combines AI with human touch to personalize customer interactions. It includes live chat, video shopping and storefronts where digital salespeople can present products. Salesfloor also has appointment scheduling, conversational chatbots and customer insights, so it's a full suite of retail clienteling and virtual sales tools.
Another good choice is RichRelevance, which focuses on personalizing customer interactions across the web, mobile devices and in-store shopping. With sophisticated analytics and machine learning technology, RichRelevance can offer personalized recommendations and improve browse and navigation. It's shown a big increase in conversion rates and return on investment, so it's a good choice for retailers that want to improve customer engagement and sales.
If you want a more immersive experience, check out Emplifi Live Commerce. The platform combines live video shopping with in-store sales consultants for personalized shopping experiences in real time. It includes one-to-one live video advisors and one-to-many live streams that can help drive conversions and improve customer satisfaction.
Last, Adeptmind offers AI-powered product search and recommendations that can be used in conjunction with both ecommerce and brick-and-mortar operations. It can improve customer engagement and conversion by offering personalized product recommendations based on customer behavior. It's a good choice for retailers that want to drive foot traffic and improve customer retention both online and offline.