Shoptelligence

Shoptelligence is an AI-powered style discovery platform that helps home furnishing retailers personalize their customers' shopping experience to drive revenue. The omnichannel technology offers personalized interactions across all touchpoints, creating a compelling and inspirational experience for customers.

Some of the key features include:

• Personalized Style Profiling: Know individual customers' preferences to make product recommendations.
• AI-based Merchandising: Show styled product combinations and inspirations based on customer behavior and preferences.
• Omnichannel Experience: Online and in-store shopping experiences are integrated for a consistent experience.
• Dynamic Visual Merchandising: Curated product sets are displayed to encourage exploration and increase the likelihood of customers adding more items to their order.
• Empowered Sales Associates: Sales associates are enabled to provide personalized service and design assistance at scale.
• Real-time Analytics: Monitor customer engagement and adjust strategies accordingly.

Shoptelligence can help increase average order value, conversion rates and customer lifetime value by providing a seamless experience that combines technology with personal service. The company has seen impressive results, including a 33% increase in average order value and an online session time of 40 minutes compared to the average of 7 minutes.

The setup process is quick, with a 30-day onboarding process and expected return on investment within 60 days. The tool is geared for retailers looking to transform their shopping experience and drive revenue through targeted, customer-centric interactions.

Published on July 9, 2024