Question: I need a tool that can help my sales associates provide personalized service and design assistance to customers, can you recommend one?

If you want a system to help your salespeople offer personalized service and design help, Shoptelligence is worth a close look. This AI-powered style discovery platform helps customers have a better shopping experience with personalized style profiling, AI-driven merchandising and dynamic visual merchandising. It also empowers sales associates with tools to offer personalized service and design help and lets them easily interact with customers while getting real-time analytics on engagement.

Another good option is Salesfloor. It combines human interaction with AI to offer personalized customer experiences across multiple online channels, including live chat, video chat, email and SMS. Features like conversational chatbots, customer insights and recommendation engines let salespeople offer personalized help, and with live chat and video shopping options, customers can engage directly with salespeople for a more personalized experience.

For a more all-purpose customer engagement system, check out INSIDE. It uses live chat, messaging and AI to personalize the customer experience across multiple touchpoints. It includes features like live sentiment, email ticketing, social messaging and AI assistants, and is geared for industries like luxury, retail and home furnishings. With its omnichannel service, INSIDE lets customers engage with a company across multiple channels for better customer service and engagement.

Last, FindMine is an AI-powered content engine that can help you a lot with your ecommerce, marketing and remote sales efforts. The system is geared for fashion, home and beauty companies, offering automated product recommendations, themed landing pages and high-quality imagery. That can cut merchandiser labor and improve customer satisfaction and engagement. It's particularly good for companies that want to increase revenue per visitor and improve customer loyalty.