SALESmanago

SALESmanago is a Customer Data Platform that helps eCommerce businesses deliver personalized interactions with customers. It's got a lot of tools to help companies make their customers' experiences feel as personal as possible. By combining data from different sources, SALESmanago lets you build a single customer profile, then use that to send omnichannel communications that are more likely to resonate with each person.

Among its features:

• Customer Data Platform: Unite structured and unstructured data from multiple sources into a single customer profile.
• Automation: Create hyper-personalized customer journeys based on real-time customer data and automate marketing campaigns across multiple channels.
• Omnichannel Execution: Manage email marketing, web push, mobile marketing, social media and advertising networks from one platform.
• AI Predictive Analytics: Segment customers to identify high-value customers with RFM analysis and predictive analytics to personalize communication and maximize customer lifetime value.
• No-Code Operations: Use a library of pre-built features in a marketer-controlled system to communicate with customers and improve their customer journey.
• Live Chat & Chatbot: Help customers on their purchase journey and suggest products in real-time conversations.
• Integrations: Connect with more than 50 platforms, including SMS gateways, social media, Google Analytics and mobile apps like Android, iOS, React Native and Flutter.

More than 2,000 eCommerce companies in 50 countries have signed up for SALESmanago, including Starbucks, Vodafone, Lacoste, KFC, New Balance and Victoria’s Secret. The company says its platform helps customers save time, reduce errors and get more out of automation so they can get more results.

Pricing isn't disclosed, but you can go to the SALESmanago site to request a quote or learn more about the company's services.

Published on June 27, 2024