ViSenze

ViSenze is a smart search and product discovery platform that helps retailers increase conversions, revenue and order value. Powered by multimodal AI, the platform offers customers a uniquely personalized search and recommendation experience, making product discovery easy and intuitive for customers.

ViSenze provides a range of features that help retailers:

• Multi-Search: Customers can search using natural language text, keywords, images, LLM-based chat, or social media posts, providing a unified product discovery experience.
• Recommendations: Provides relevant products based on customer needs and preferences, including personalized recommendations and AI-powered chat assistance.
• Experience Studio: Allows retailers to customize search and discovery experiences, including site-wide text/image/lens search and conversational shopping assistant-led search.
• GenAI Tagging: Automatically applies relevant tags to products using advanced AI and machine learning, increasing product findability and understanding customer intent.
• Analytics: Tracks performance and growth, providing insights to optimize customer journeys.

ViSenze integrates with a wide range of ecommerce platforms and applications through connectors, SDKs and APIs, making it easy to get up and running and scale. The platform is used by top brands and retailers like Myntra, Zalora and Showpo, which have seen a substantial increase in average order value and engagement rates.

ViSenze differentiates itself with a unified multimodal experience, state-of-the-art AI and machine learning technology, and an architecture that can handle large and multiple catalogs. Industry experts and a global support team work closely with customers to customize the solution to meet specific business needs, ensuring the best possible results.

With ViSenze, retailers can revolutionize their online shopping experience, driving conversions and customer satisfaction with a seamless and personalized discovery journey.

Published on June 29, 2024