Emplifi Live Commerce

Offers live video shopping experiences combining e-commerce convenience with personalized in-store sales associate advice, driving sales and customer satisfaction.
E-commerce Optimization Live Video Shopping Personalized Shopping Experiences

With Emplifi Live Commerce, businesses can offer live video shopping experiences that combine the convenience of e-commerce with the personalized advice of in-store sales associates. The platform offers both one-to-one and one-to-many live video options, so retailers can connect with customers in real time and convert them into sales.

Emplifi Live Commerce features include:

  • Emplifi Live Advisor: One-to-one live video shopping, so customers can connect with sales associates remotely, ask questions and make a purchase.
  • Emplifi Live Stream: One-to-many live video shopping, so brands can reach an unlimited number of customers on social media and websites.
  • Personalized Shopping Experiences: Live video advisors can help customers with product demonstrations, advice and purchases, and help create a more personalized shopping experience.
  • Influencer Partnerships: Partner with influencers to promote products and build brand awareness through live video.
  • Scheduling and Appointment Booking: Let customers book appointments with live advisors at a time that's convenient for them.
  • Content Velocity and Visibility: Tools to optimize and manage live video content across multiple channels.
  • Reporting and Analytics: Monitor key performance indicators, such as conversion rates, average order value and customer satisfaction.

Emplifi Live Commerce is designed to boost sales, customer satisfaction and the overall retail experience by using live video technology. The platform is flexible and scalable for businesses of all sizes and industries. Customers have reported conversion rate increases of up to 25% and average order value increases of up to 36%.

Emplifi offers personalized demos for interested parties to see how its live commerce solutions can address specific business needs. With live video shopping, retailers can create memorable and engaging experiences that drive revenue and build loyalty to their brand.

Published on July 4, 2024

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