Question: Can you recommend a platform that integrates online and in-store retail experiences for automotive dealerships?

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Impel

If you're looking for a platform that spans online and in-store retail for automotive dealerships, Impel is a full-stack option. It uses AI to personalize interactions, help customers find the right vehicle, and communicate effectively. It includes generative conversational AI, interactive content and computer vision AI for digital vehicle photography. Impel is designed with enterprise-level security, brand compliance and deep integration with major data and system providers, so it can easily integrate with existing systems and offer data insights to inform business decisions.

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Gubagoo

Another top contender is Gubagoo, which spans the retail experience across all customer touchpoints. It offers live guided assistance for browsing online inventory, a single calculation engine for accurate payments and customizable in-store experiences. The platform also includes smart F&I menus, real-time lender decisions and digital retailing for online and in-store transactions. Gubagoo integrates with popular tools like Apple Messages for Business and WhatsApp, and offers a mobile app for dealerships to track deals and manage performance on the go.

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DriveCentric

For a CRM-centric approach, DriveCentric uses AI to combine with a user-friendly interface to help build relationships. It includes a data warehouse with more than 1,000 data points, personalized videos, dynamic customer segmentation and a mobile app for customers to connect with dealerships easily. DriveCentric automates sales pipelines and automates routine tasks, offering 24/7 human-like support and integrating with a variety of third-party partners, including DMS systems.

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Kenect

Kenect is an all-in-one platform for customer communication, online reputation and payment collection. It includes tools like texting, review management and video chat, all powered by AI and integrated with dealerships' DMS and CRM systems. Kenect helps dealerships streamline communication, increase revenue and manage online reputation.

Additional AI Projects

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Vee24

Unifies online and offline interactions with omnichannel video chat, cobrowsing, and chatbots, providing personalized customer experiences and driving conversions.

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Fullpath

Unifies dealership data sources to create 360° shopper profiles, enabling hyper-targeted marketing campaigns and personalized customer engagements with AI-powered automation.

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myKaarma

Streamlines service lane operations with AI-driven communication, payment processing, scheduling, and video walkaround tools, enhancing customer satisfaction and retention.

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Solera

Automates claims processes with AI-powered workflows, streamlining vehicle management and maintenance through integrated software solutions.

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Matador

Consolidate and automate customer conversations across SMS, email, and industry platforms, enabling personalized interactions and efficient lead generation.

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Marsello

Unifies customer loyalty experiences across in-store and online sales channels, providing powerful insights to personalize customer interactions and drive sales.

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AutoManager

Streamline dealership operations with an all-in-one solution, featuring AI-generated vehicle descriptions, inventory management, and CRM tools to boost sales and customer satisfaction.

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Lotlinx

Optimizes automotive inventory management with predictive analytics, data intelligence, and VIN-specific strategies to increase sales, profits, and turnover.

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Foureyes

Automates sales tasks, providing personalized lead engagement, in-market insights, and unified data to help dealerships close more deals and optimize sales processes.

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Technologies for Positive Commerce

Digitize physical stores into efficient local fulfillment centers, optimizing costs and inventory with real-time insights and automated monitoring.

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Drivly

Automates laborious manual processes and streamlines workflows with simple data, services, and commerce APIs, empowering companies to build and operate automotive businesses more effectively.

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TruVideo

Combines video and messaging with AI-powered analytics to improve communication and understanding between buyers and sellers, boosting revenue and customer satisfaction.

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Hammer

Provides 24/7 customer engagement with live, accurate AI-driven responses, ensuring customers get the information they need at the right time.

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Trax

Optimizes retail operations with real-time data and analytics, enabling accurate product placement, inventory management, and sales growth through data-driven decision-making.

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RichRelevance

Delivers seamless, personalized customer experiences across all touchpoints with advanced analytics and machine learning, driving significant revenue uplift and conversion rate increases.

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Adeptmind

AI-powered product search and recommendations personalize the customer experience, improving conversions and driving foot traffic for retail businesses.

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KUKUI

Streamline auto repair shop marketing with an all-in-one platform featuring AI-driven review response, CRM, and analytics for data-driven decision making.

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INSIDE

Delivers personalized customer experiences through AI-driven live chat, messaging, and omnichannel service, enabling proactive and data-driven engagement.

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Podium

Capture and convert leads efficiently with AI-powered automation, personalization, and integration, streamlining communication and payment processes.

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AccuTrade

Generate exact, guaranteed, and accurate vehicle offers instantly, leveraging real-time market data and diagnostic scans for profitable retail or wholesale exit decisions.