Marsello

Unifies customer loyalty experiences across in-store and online sales channels, providing powerful insights to personalize customer interactions and drive sales.
Customer Loyalty Management Omnichannel Marketing Personalized Customer Experience

Marsello is a customer loyalty and marketing platform for omnichannel retailers. It can link to POS and eCommerce apps to offer a unified loyalty experience across in-store and online sales. By tying together transactions across all sales channels, Marsello offers powerful insights to personalize the customer experience and drive sales results.

Some of its features include:

  • Omnichannel Loyalty: Design a custom loyalty program with offers, points earning and reward redemption across all sales channels.
  • Loyalty Data Analysis: Connect all customer sales to individual buyer profiles for personalized marketing and repeat sales.
  • Gamification: Use tiers and rewards to encourage customers to return more often and spend more.
  • Email and SMS Campaigns: Manage customer relationships with targeted email and SMS marketing tools.
  • Automations: Send timely reminders and win back inactive customers with automated email and SMS flows.

Marsello offers three pricing tiers to suit different business needs:

  • Essential: $125/month, including features for a single physical location and up to 1,000 customers.
  • Professional: $135/month, adding advanced marketing campaigns and more features for larger businesses.
  • Plus: Custom pricing for complex business needs, offering custom loyalty and marketing programs.

Marsello is geared for businesses with both in-store and online sales, as well as those with brick-and-mortar or eCommerce only. The platform can integrate with a variety of POS and eCommerce platforms, so it's relatively easy to get started. A 14-day free trial lets you try out the platform's features before committing to a subscription.

Published on July 6, 2024

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