Kenect

Kenect is an all-in-one platform for dealerships to manage customer communication, online reputation, and payment collection. It includes a suite of tools to text customers, request reviews, collect payments, generate leads, and manage online reputation, all powered by AI and seamlessly integrated with dealerships' DMS and CRM systems.

Kenect provides dealerships with easy solutions for a variety of needs:

• Texting: Send and receive texts from a business phone number, minimizing phone tag and speeding up communication.
• Reviews: Manage online reviews, respond in real-time, and encourage customers to leave feedback.
• Payments: Collect payments via text and offer payment plans.
• Leads: Generate leads through website integration, with a "Text Us" button that lets customers start conversations.
• Video Chat: Connect with customers in real-time with video calls.

Kenect is designed to help dealerships save time and increase revenue. It reports an average revenue increase of 6% in the first 12 months and a 260%+ increase in qualified leads generated from websites. The platform also boasts high text open rates, with 98% of messages read by customers and prospects.

Kenect includes a range of features to help dealerships run their operations:

• Messaging: 1-to-1 texting, webchat, broadcast messaging, and video chat.
• Reviews: End-to-end online reputation management, mass review requests, and private feedback.
• Payments: Text-to-pay and payment plans via text.
• Content Library: Create branded ads and posts.
• Social Media Publishing: Schedule and publish content on social media.

Kenect is deeply integrated with over 100 platforms and systems commonly used by dealerships, making it a flexible solution for automotive, equipment, powersports, RV, marine, and outdoor power dealers.

In summary, Kenect is a powerful solution for dealerships looking to improve their customer communication, online reputation, and sales efficiency with AI-powered tools.

Published on June 28, 2024