Question: Is there an all-in-one platform that provides dealerships with texting, review management, and video chat capabilities to improve customer engagement?

If you're looking for a one-stop-shop to boost customer engagement for your dealership, Kenect could be the way to go. This platform provides a suite of tools for texting, review management, video chat and payment collection, all powered by AI. It can connect to more than 100 systems dealerships often use, helping to automate communication and keep customers happy. Kenect has been shown to increase revenue by 6% and to boost qualified leads from websites by 260%+, so it's a good option for dealerships looking to improve efficiency and profitability.

Another option is Podium, which offers AI-powered tools to manage leads, customer contact information, payments and reviews in one interface. It has features like an AI Employee (Jerry) to handle customer interactions 24/7, high-open-rate text marketing and a CRM. Podium helps businesses centralize lead sources, automate responses and get reviews. It integrates with more than 200 third-party apps, so it's good for dealerships that want to capture leads and communicate with customers.

If you want something more interactive, check out Giosg. The company's platform is designed to increase customer engagement with live chat, chatbots, AI and interactive content like quizzes and games. It also supports one-to-one video and shoppable video, so it's good for businesses that want to immerse customers. Giosg is used by a variety of businesses, including car dealerships, and offers a customized pricing plan to accommodate different business needs, so it should be able to adapt to your dealership's needs.

Last is Respond.io, a customer conversation management platform that captures leads from multiple touchpoints. It uses AI-powered automation across multiple communication channels and centralizes all conversations for easy management. Features include customizable software integrations, real-time monitoring and actionable insights. The platform is designed to help dealerships convert leads into sales more efficiently and offers enterprise-grade security and dedicated support, so it's a good option for dealerships that need to manage customer interactions.