If you're looking for another Kenect alternative, DriveCentric is a powerful option. It's an AI-infused CRM specifically built for automotive dealerships with a variety of features like personalized videos, web-like inventory management, dynamic customer segmentation and live rooms for immersive vehicle walk-arounds. DriveCentric also integrates with more than 100 platforms and systems dealerships already use, streamlining operations, customer satisfaction and sales through automation and real-time insights.
Another good alternative is Podium. The platform helps businesses capture, manage and convert leads more successfully by centralizing customer contact information, payments and reviews in one interface. Podium's AI tools automate responses, send personalized messages and handle payments, all of which can lead to a major sales and customer satisfaction boost. It integrates with more than 200 third-party apps, but dealerships can benefit from its ability to streamline lead capture and customer communication.
For a full dealership technology solution, check out AutoManager. The platform handles all aspects of dealership operations, including contracts, finance, payment processing and lender network integration. AutoManager also includes a CRM system with automated follow-ups, text blast marketing and sales pipeline management. Its marketing module can syndicate inventory to multiple partners and generate AI-created vehicle descriptions, making it a good option for managing leads and sales.
Last, Hammer offers an AI-powered sales engine that keeps customers engaged 24/7 through integration with messenger and webchat on Facebook Marketplace and dealership websites. Hammer lets dealerships manage calls and texts, screen out unqualified leads and give immediate answers to interested customers. Its ability to handle inquiries and respond during off-hours can dramatically improve sales and customer interactions.