TruVideo

TruVideo is intended to help businesses improve customer satisfaction by combining video and messaging with AI-powered analytics. The service is designed to improve communication and understanding between buyers and sellers, for example in the automotive and commercial trucking industries.

TruVideo has a number of features designed to help dealerships and OEMs:

• Streamlined Service Inspections: Dealerships can see how buyers behave at the bottom of the sales funnel.
• Sales Walk-arounds: Salespeople can communicate with customers remotely to turn website visitors into appointments.
• Outbound Marketing Campaigns: Dealerships can target customers for sales campaigns.
• Estimates and Approvals: Customers can review and approve service work online.
• AI Analytics: Dealerships can see sentiment analysis in real time to spot customer concerns and improve satisfaction.
• AI Translations: Dealerships can communicate across language barriers.
• AI Noise Cancellation: Dealerships can communicate with better audio quality in video chats.
• AI Subtitles: Dealerships can communicate with customers who need subtitles to hear better in a noisy environment.

By combining video and messaging tools, TruVideo can help dealerships and OEMs build trust and transparency with customers. The service is designed to boost revenue through better communication, higher sales conversion rates and higher customer satisfaction ratings.

TruVideo charges customers on a variety of pricing plans and offers support by phone, IM chat and email during business hours. An online video library is available 24/7 for customers. Dealerships, OEMs and commercial trucking companies are the best candidates for TruVideo, which is designed to fit into existing operations and improve communication effectiveness.

The service is designed to personalize customer communication and make it more efficient, boosting revenue and brand loyalty.

Published on July 6, 2024