Question: I'm looking for a platform that combines video and messaging to improve customer satisfaction and communication in the automotive industry.

If you're looking for a platform that brings video and messaging together to help you get better customer satisfaction and communication in the automotive space, TruVideo is definitely worth a look. It combines video, messaging and AI analytics to help buyers and sellers communicate better, in the automotive and commercial trucking spaces. With features like streamlined service inspections, sales walk-arounds and AI-powered analytics, TruVideo is designed to build trust and transparency and ultimately drive revenue through better communication and higher customer satisfaction scores.

Another good option is Kenect, an all-in-one platform designed to help dealerships with customer communication, online reputation and payment collection. Kenect offers tools like 1-to-1 texting, webchat, video chat and end-to-end online reputation management, all powered by AI and integrated with dealerships' DMS and CRM systems. That integration with more than 100 systems dealerships already use has been shown to help dealerships increase revenue and generate qualified leads.

Vee24 also offers a powerful digital customer experience platform that spans the gap between in-store and online interactions. With video chat, chatbots and online appointment scheduling, Vee24 is designed to drive conversions and improve customer satisfaction. It integrates with popular CRM tools like Salesforce and Microsoft Dynamics, so it's a flexible and powerful option for digital customer engagement.

Last, Impel offers an AI-powered customer lifecycle management platform for the automotive industry. It offers generative conversational AI, interactive content and computer vision AI for high-quality digital vehicle imaging. It's designed to personalize engagement and help shoppers find the car they want, and it's designed to drive showroom appointments and vehicle sales.