Question: I need a solution that enables remote sales walk-arounds and personalized communication with customers.

If you're looking for a more complete solution that lets you perform remote sales walk-arounds and personalize your communications with customers, DriveCentric could be the answer. This AI-powered CRM is designed for automotive dealerships, with live rooms for immersive vehicle walk-arounds and purchase negotiations. It also comes with a mobile app to connect with customers and a data warehouse with more than 1,000 data points to segment customers. DriveCentric also integrates with third-party partners to automate tasks and provide real-time insights.

Another option is Vidyard, an online video platform designed to personalize sales and marketing messages. It offers AI-powered video messaging and hosting so you can create sales videos at scale. Vidyard also offers digital sales rooms for buyer-seller collaboration and AI script generation that can help speed up the sales pipeline and improve the customer experience. The platform integrates with tools like Gmail, Outlook and LinkedIn, so it works in many industries and company sizes.

Respond.io is an all-in-one customer conversation management platform that captures leads from multiple touchpoints and converts them into sales through AI-powered automation across multiple communication channels. It centralizes conversations, providing actionable insights and real-time monitoring, and offers customizable software integrations and a mobile app for salespeople on the go. The platform helps businesses maintain a consistent brand voice and close deals more effectively, making it a powerful option for personalized communication.

For a more omnichannel approach, Vee24 offers digital customer experience solutions with video chat, chatbots and online appointment scheduling. It helps bridge the gap between in-store and online experiences to drive conversions and improve customer satisfaction. With advanced cobrowsing for guided product selection and checkout, Vee24 is well-suited for industries that require personalized customer experiences, such as automotive and retail. It integrates with popular CRM solutions like Salesforce and Microsoft Dynamics, offering a comprehensive platform for better customer engagement.