If you're looking for a way to improve profitability with personalized customer interactions and intelligent financing options, Gubagoo is definitely worth a look. The platform modernizes the retail experience across all touchpoints with features like live guided assistance, smart F&I menus, real-time lender decisions and customizable showroom experiences. It also integrates with a range of tools like Apple Messages for Business, Facebook and WhatsApp, making it a good option for dealerships.
Another powerful option is Kenect. The platform helps dealerships with customer communication, online reputation and payment collection through AI tools like texting, review management, payment plans and video chat. It integrates with more than 100 other tools to ensure a smooth onboarding process with existing tools, and dealerships have reported an average revenue increase of 6% in the first 12 months.
For an AI-powered CRM, DriveCentric offers a variety of features designed to help build relationships and automate digital retailing workflows. That includes personalized videos, dynamic customer segmentation, live rooms for immersive sales experiences and advanced marketing abilities. DriveCentric integrates with a host of third-party partners, so it can be a good option for dealerships looking to improve operations and customer satisfaction.
Last, Impel offers an AI-powered customer lifecycle management platform. It uses generative conversational AI to boost employee productivity and customer satisfaction, and offers interactive content and computer vision AI for high-quality digital vehicle imagery. Impel is designed to increase showroom appointments and vehicle sales while delivering a cohesive customer experience.