If you're looking for a boost.ai alternative, Verloop is another option worth considering. It's got a range of features to automate customer support, personalize interactions and boost customer satisfaction. With automated chat and voice support, agent empowerment and multilingual support, it can handle a high volume of customer interactions without sacrificing quality. Verloop also supports a hybrid approach that combines human and virtual agents, a good option for companies in e-commerce, banking and travel.
Another option is Auralis. The company's platform is geared for automating customer support, with features like Support CoPilot, Insights Dashboard and multilingual support. Auralis can integrate with existing help desk software and supports more than 100 languages for 24/7 support. It can free up agents to concentrate on more complex issues while handling more routine ones, making it a good option for companies large or small that want to expand customer support without adding staff.
If you're looking for a more operations-focused option, check out Ultimate. It uses generative AI to automate more than 60% of support interactions across multiple channels, boosting customer satisfaction and agent productivity. The Dialogue Builder and Analytics Suite let companies fine-tune conversation performance and expand support operations. Ultimate's no-code interface and CRM integration means it's easy to set up and maintain.
Last, Yellow.ai offers an all-in-one option for boosting customer service with AI technology. Its Dynamic Automation Platform uses generative AI chat and multi-LLM architecture to handle high volumes of conversations. Yellow.ai's customizable features and enterprise-level security make it a good option for companies that want to improve their customer service while lowering operational costs.