Anywhere365 Alternatives

If you're looking for a replacement for Anywhere365, Talkdesk is another option. Talkdesk is a cloud-based contact center platform that uses AI to improve customer service. It offers AI-powered tools for automating post-call work, improving self-service rates and generating insights. The platform is geared for industries like financial services and healthcare and integrates with tools like Salesforce and Microsoft Teams. Its features include digital engagement, voice engagement, automated notifications, quality management, and custom reporting.

Another option is Bright Pattern, an omnichannel cloud contact center software that spans multiple communication channels like voice, IVR, email and chat. Bright Pattern integrates with big-name CRM partners like Salesforce and ServiceNow to personalize customer interactions. It also has AI integrations like conversational IVRs, self-service options and real-time sentiment analytics. With plug-and-play APIs for easy integration with third-party apps and a mobile app for employee engagement, Bright Pattern is a flexible and all-encompassing option for modern customer communication.

If you want an AI-first approach, Intercom offers a range of tools to help you improve customer service. Intercom offers an AI-powered inbox, AI copilot for agents and AI analyst for support leaders. It also offers omnichannel support, reporting and outbound messaging, all of which is learned from every customer conversation and improves over time. It's for businesses in a range of industries, including financial services, e-commerce and healthcare, and costs $39 per month and up.

Last, CommBox offers an AI-powered omnichannel customer communications platform that spans multiple digital touchpoints. CommBox offers a unified inbox, sophisticated AI and automation tools and a track record of lowering CX costs. It automates more than 50% of inquiries with conversational AI bots and offers advanced analytics and reporting. The platform is geared for businesses that want to improve customer service and lower operational costs, with pricing tiers including Essential, Growth and Premium.