If you're looking for another Voxco alternative, Medallia is a top choice. This experience management platform gathers feedback from a variety of sources -- including surveys and digital behavior -- and uses AI to analyze and optimize customer loyalty and employee engagement. Medallia offers features like role-based reporting, AI-powered analytics, and system integration, and is used in industries like healthcare and financial services.
Another option is Pulse Insights, which provides advanced contextual feedback and microsurveys to improve customer experiences. Its omnichannel data collection and AI insights help businesses get a better understanding of their customers so they can improve digital servicing and marketing. Pulse Insights is designed to scale for large enterprise programs and supports multiple brands and languages.
If you're looking for a more comprehensive customer feedback platform, check out SurveySparrow. This all-in-one platform includes conversational surveys, employee assessments and AI-powered survey creation and analysis. It also has features like omnichannel distribution, custom reports and seamless integrations, making it a powerful tool for improving customer interactions and optimizing feedback processes.
And Insider offers a customer data platform (CDP) that pulls together customer data and uses AI to predict behavior and personalize experiences. It offers 360° customer profiles, predictive behavior analysis and integration with more than 100 data sources, so it can be a powerful way to drive growth and revenue through personalized customer interactions.