Voxco

Voxco is an actionable insights platform that helps companies deliver exceptional customer experiences, build loyalty and drive growth. It's a broad suite of survey tools for market and social researchers, business professionals and other customers. Voxco lets customers collect data through online, phone, face-to-face and IVR surveys, and it can tap into a proprietary panel of more than 10 million people to find high-quality insights.

Among Voxco's features are:

• Survey Customization: Advanced survey customization, panel and portal management, and multi-modal data collection.
• Phone Surveys: Built-in telephony with CATI, dialer and IVR features.
• Offline Surveys: Field interviews on mobile devices with automatic data synchronization.
• Analytics: Sophisticated data analysis and visualization tools, including text analysis and NPS dashboard.
• Omnichannel Data Collection: A variety of data collection tools for market research at any scale.
• Text Analysis: Turning survey feedback into actionable insights with Voxco analytics.
• Predictive Insights: Using predictive analytics to measure customer satisfaction and loyalty.

Voxco is used in a variety of industries, including banking and financial services, retail, health care and telecommunications. It also offers a business intelligence platform for corporate customers who want to integrate disparate data sources and run predictive analytics to spot fraud, personalize customers and find opportunities for cross-selling and upselling.

Pricing isn't disclosed, but you can request a demo or contact Voxco sales for more information.

Voxco is designed to make the survey process easier so you can get the data you need and turn it into actions. By linking data sources and offering sophisticated analytics tools, Voxco can help companies better manage customer experience and drive growth.

Published on July 8, 2024