Ushur Alternatives

If you're looking for another Ushur alternative, CM.com is another option. This AI-powered platform includes four core platforms: Engagement, Connectivity, Payments, and Ticketing. The Engagement Platform uses AI to build marketing and service apps to improve customer relationships, while the Connectivity Platform offers customizable and scalable customer interactions. Its AI Decision Engine offers personalized experiences, and the platform includes tools like Conversational AI Cloud, Generative AI Engine, and a Customer Data Platform.

Another option is Comm100, an omnichannel communication platform designed to centralize customer interactions across multiple channels, including live chat, bots, automation, email and more. It offers enterprise-class live chat, automates more than 80% of queries with chatbots, and has compliance with industry standards such as SOC 2 Type II and ISO 27001. Comm100 is geared for industries like banking, healthcare and insurance and is designed to balance human and bot interactions to ensure a personalized customer experience.

If automation and scalability are your goals, you might also look at LivePerson, a conversational AI platform designed to help companies move to digital-first customer interactions and improve engagement and results. It can route voice calls to digital channels, automate common customer intents and analyze omnichannel conversation data. LivePerson is designed to modernize contact centers, boost agent productivity and deliver personalized customer experiences.

Last, Yellow.ai offers an all-in-one suite of tools to improve customer service with the latest automation and AI technology. Its Dynamic Automation Platform (DAP) can handle high volumes of conversations across multiple channels, with human-like conversation styles and advanced analytics. Yellow.ai is customizable for different industries and can help reduce operational costs and improve conversion rates.